Privacy Policy

Civiqs is an independent research company that conducts public opinion polls over the internet. We will never try to sell you anything.

When you enter your email address to participate in future Civiqs polls, you become a member of the Civiqs panel. We use a scientific sampling procedure to select a representative subset of panel members to take each new survey. These panel members will receive an invitation email from Civiqs that contains a link to the poll. A panel member can expect to be invited to take a new poll approximately once every few weeks. These invitation emails are the only emails that we will ever send.

All personally identifiable information submitted by Civiqs panel members—in response to a poll, or upon joining the panel—is used exclusively for research purposes and never for sales solicitations. Civiqs users may be asked to provide a small number of demographic characteristics (sex, race, age, etc.), as well as name and residential location to help ensure that we collect information from a representative sample of all Americans and verify voter registration status. Civiqs will sometimes use third party services to obtain and validate demographic information. Additionally, Civiqs may share information with third parties to perform services on our behalf. We can and will use cookies to monitor website behavior as well as gather additional information about our users.

In the event that Civiqs, or some of its services are acquired, then the panel, data, and any related user information will be included in the transaction.

Civiqs uses the information we collect for research purposes only. The results of our surveys may be reported to third parties, including as the product of statistical models based on the survey data. Civiqs may also sell survey results or model output to third parties.

No mobile information will be sold or shared with third parties for promotional or marketing purposes.

Panel members can unsubscribe from receiving invitation emails, and thereby leave the panel, at any time. To unsubscribe, click the unsubscribe link included at the bottom of every email we send. There is no financial obligation upon either joining or unsubscribing from the Civiqs panel. If a panel member leaves the panel, Civiqs may retain and reuse the information provided by that individual while still a member of the panel.

Civiqs polls are open to all residents of the United States of America. Civiqs panel members must be at least 13 years old.

CALIFORNIA CONSUMER PRIVACY ACT NOTICE

FOR CALIFORNIA RESIDENTS

This Privacy Notice supplements in the information in the Civiqs Privacy Policy and applies solely to residents of the State of California (“consumers” or “you”).

  1. Information We Collect

    1.1. Civiqs has collected the following personal information from consumers in the last 12 months:

    • From everyone who signed up to participate in our survey research panel: your name and email address, Internet protocol (“IP”) address, and other information we may have requested when you joined.
    • We also occasionally ask you for your opinions and demographic information and we collect and store that information if you choose to provide it.

    1.2. Note that personal information does not include (a) Publicly available information from government records; (b) De-identified or aggregated consumer information

    1.3. We collect the categories of information listed above directly from you and directly and indirectly from your activity on Civiqs

  2. Use of Personal Information

    We may use or disclose the personal information we collect about you for one or more of the following purposes:

    • To select you to participate in a Civiqs survey
    • To contact you to request your opinion
    • To model, weight, and analyze the results of public opinion surveys
    • To locate your electoral districts
    • To verify voter registration status
    • To match your Civiqs account to a list of registered voters

  3. Sharing of Personal Information

    We do not disclose your email address to any third party for any reason. We may share personal information (name, location, and demographic information) with third-party vendors for the purpose of verifying voter registration status. If your account is matched to a list of registered voters, we may share the identification code from the registered voter list with third party clients. We may also disclose non-personally identifying information such as survey responses, gender, race, education, home state, survey response date, etc. to third party clients as part of the results of a survey.

  4. Your Rights Under the CCPA

    4.1. Information About, Access to and a Copy of Personal Information: You have the right to request that we disclose certain information to you about our collection and use of your personal information over the past 12 months and to request a copy of the specific pieces of personal information that we have collected. To submit a request, please email privacy@civiqs.com or call (510) 394-5664. If we receive and verify your request, we will disclose to you:

    1. The categories of personal information we collected about you;
    2. The categories of sources for the personal information we collected about you;
    3. The categories of third parties, if any, with which we have shared your personal information;
    4. The categories of personal information, if any, that we shared with a third party for a business purpose;
    5. The specific pieces of personal information we collected about you.

    4.2. Deletion request: You have the right to request that we delete any of your personal information that we have collected from you, subject to certain exceptions. Once we receive and verify your request, we will delete your personal information from our records, unless an exception applies. Among other exceptions, we are not required to delete your personal information if it is necessary for us to maintain it in order to provide you with information or opportunities reasonably anticipated within the context of our ongoing relationship with you, to detect security incidents, protect against malicious deceptive fraudulent, or illegal activity; to enable internal uses reasonably aligned with your expectations; or otherwise use your personal information internally in a lawful manner that is compatible with the context in which you provided the information. To exercise the rights set out in this section, please submit a request with your full name, zip code, and email address, by filling out the Deletion Request form.

    4.3. Do Not Sell Rights. You have the right to opt out of the sale of your personal information by us. To exercise the rights set out in this section, please submit a request with your full name, zip code, and email address, by filling out the Do Not Sell form.

    4.4. Requests to correct: You have the right to request that we correct inaccurate information that we have about you. To submit a request to correct, please email privacy@civiqs.com or call (510) 394-5664. Civiqs may ask you for additional information to verify that the person making a request to correct is the individual about whom we have personal information. If Civiqs asks for personal information to verify your identity, we will only use that information for this verification purpose.

    4.5. Requests to limit use of personal information: You have the right to request that Civiqs only use your sensitive personal information for limited purposes. To submit a request, please email privacy@civiqs.com or call (510) 394-5664.

    4.6. Exercising Your Rights: Only you can submit a request. You can only make a request twice within a 12-month period. Your request must describe what you are requesting with sufficient specificity that we can review and respond to it.

    4.7 Response Time: We will respond to your request within 45 calendar days of receiving it. If we require more time (up to 90 days), we will let you know that and the reason why.

    4.8 Non-Discrimination. You have the right to exercise your rights under the CCPA without discrimination. We will not deny access to any opportunities, services, or programs in response to any consumer exercising rights under the CCPA.

  5. Date updated: This notice was last updated on March 20, 2023.

  6. Contact: If you have any questions about this notice, the ways in which we collect and use your personal information or your rights under the CCPA, please contact us at:

Civiqs
PO Box 70008
Oakland, CA 94612
email: help@civiqs.com
phone: (510) 394-5664